Shipping Policy

Shipping Policy

1. Processing Times

All our garments are handmade and made to order, so each order requires 3-5 business days to process before shipping. We'll let you know as soon as your package is ready for shipment.

 

2. Shipping Costs

• Italy:

• Orders under €100: €6

• Orders over €100: free shipping

• Europe:

• Orders under €150: €8

• Orders over €150: free shipping

• Rest of the world: Shipping costs vary based on destination and will be calculated at checkout. Any customs duties or local taxes are the responsibility of the recipient.

 

3. Couriers and Tracking

We use reliable couriers to ensure your orders arrive safely. You'll receive a tracking number as soon as your package ships, so you can track its progress until delivery.

 

4. Delivery Times

Estimated delivery times depend on the destination:

 

• Italy: 2-5 working days

• Europe: 4-8 working days

• Rest of the world: 5-15 working days

 

Please note that delivery times are estimates and may vary due to holidays, weather conditions, or customs procedures.

 

5. Delivery Address

Please ensure you provide a correct and complete address. We are not responsible for delays or losses resulting from incorrect or incomplete information.

 

6. Delivery Problems

If your package is damaged, lost, or undelivered, please contact us immediately at infoancoralingerie@gmail.com. We'll do our best to help you resolve the issue with the courier.

 

7. International Orders

For shipments outside the European Union, any customs duties or local taxes are the recipient's responsibility. We recommend checking local regulations before purchasing.